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Practice Management

Janice Source

Janice SourceThe practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. Janice supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Sheila Norton

Annette Coleman

Vicky Lay

Vicky Lay

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Judi Leader

Judi is our administrator for all patient referrals, her hours in the practice are Tuesday and Thursday 10 am – 4 pm and Friday 12 – 4pm. Please contact Judi for any help for referrals into secondary care.

 
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