Noticeboard

The NHS have arranged several 'Protected Learning' days throughout the year. These days provide time for staff to complete mandatory training which is essential to maintain a safe and effective environment for patients. During these times the surgery will be closed.

Usually this learning time will take place over an afternoon, so in the mornings we will be open as usual. 

The next scheduled learning time is on Tuesday 27th of February from 1330 until 1830. We will be open again as usual on the 28th.

Due to necessary changes in response to NHS initiatives surrounding online access, patients who use online access or patient services online may experience disruptions to their access. Please contact the surgery if your level of access changes.

We are unable to offer Covid vaccinations from the surgery as we are not part of a primary care network. 

(To aid vaccine delivery in the pandemic vaccines were initially distributed to large centres only, and contracts were with Primary Care Network (PCN). We were hoping that this would change, and that we could have vaccines at the surgery this year but this has not happened. The Integrated Care Board is aware that this is a problem and have raised it as an issue with NHS England). 

Please contact the National booking line on 119 or via the NHS website. We hear that Middleton Cheney and Moreton In Marsh Pharmacies seem to be the closest places to get the vaccine.

Appointments

We offer appointments for urgent cases the same day, and aim to offer a routine appointment with a doctor within a few days. This may not be possible when one of the doctors is on annual leave and with increasing patient numbers and demand will get more difficult to achieve. Please do help to keep the personal and responsive service you value by only requesting an urgent appointment for matters that cannot wait for a routine appointment and trying to manage minor symptoms yourself in the first instance. We offer telephone and face to face appointments.

To make an appointment please telephone or call in at reception. If you would prefer to see a particular doctor, please ask when you make your appointment. When either doctor is away you will be able to see the other doctor in the practice, and occasionally we use a local doctor to help out.

Dr. Haskew and Dr. Fontaine both offer appointments if needed outside of working hours on a Monday or Tuesday up until 8pm and on most days can telephone or see you later than standard appointment times at your request. Please let the receptionist know what time would be convenient and she will book you in accordingly. Obviously if you could access an appointment during normal hours it is preferable.

When you arrive at the surgery, please report to reception. If you are delayed or cannot attend your appointment, please let us know as soon as possible.

Each appointment is for 10 minutes and we try our best to keep to time. Please help us by making an appointment for each patient needing to see a doctor, by telling the doctor at the beginning of the consultation if you have more than one problem you wish to discuss, and by avoiding a long list of problems to be discussed at one appointment. You may request a double appointment if you feel this is necessary.

Doctors Consultation Times

 

Dr. Haskew

 Dr. Fontaine

Monday

8:30- 5:008:30-8:00

Tuesday

8:30-8:008:30-5:00

Wednesday

/8:30-6:30

Thursday

9:00-6:30/

Friday

9:00-6:30

(alternate weeks)

Practice Nurse & HCA Appointments

 

Katrina Vos

Practice Nurse

 HCA

Monday

8:30 - 6:00

/

Tuesday

/

8:30-1:30

Wednesday

8:30-11:30/

Thursday

/8:30-1:30

Friday

8:30-11:30/

Urgent appointments

If you feel you need to see the doctor urgently please let the receptionist know and she will book you into an urgent appointment slot that we reserve in case of need on each day. If you feel the offered appointment time is too long to wait the receptionist may ask you come to the surgery immediately and the doctor will see you straight away or will ask the doctor to ring you as soon as possible. Please do only request this if really needed as it will mean other patients with booked appointments having to wait to see the doctor.

 

 
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